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Eric Duncan Tech Coach
https://i.vimeocdn.com/video/2071962194-28ba27bd2e2ba92e2ebf08d27f38b2555f8b2c50ee7441897e9799a82e484776-d
First Team Real Estate Weekly Training

Weekly Tech Training with Eric Duncan

Join us in person at our Anaheim Hills Branch (or Zoom) Tuesday's  from 1:00 - 2:00 PM


Join us in person at our Tustin Branch (or Zoom) Thursday's from 1:00 - 2:00 PM

Join Zoom Meeting

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Training Schedule

We have streamlined our Weekly Tech Training schedule to better serve you!


Tech Training @ Anaheim Hills -  Tuesday's at 1:00PM

Tech Training @ Tustin Branch - Thursday's at 1:00PM





11/18/2025

Customizing Your Listing Presentation

1:00pm

-

2:00pm

FT Anaheim Hills - 8028 E Santa Ana Canyon Rd. Anaheim Hills, CA 92808

Event Details

11/18/2025

Customizing Your Listing Presentation

Join me for a hands-on workshop where you’ll learn to customize and personalize our Listing Presentation in Maxa Designs!


Add your brand, per...

Event Details

1:00pm

-

2:00pm

FT Anaheim Hills - 8028 E Santa Ana Canyon Rd. Anaheim Hills, CA 92808

11/19/2025

Master the First Team Tech Stack: Smarter Systems Bigger Results.

9:00am

-

10:00am

First Team Wednesday Training - Zoom Only

Event Details

11/19/2025

Master the First Team Tech Stack: Smarter Systems Bigger Results.

Learn how to connect the dots across the entire First Team tech stack - Follow Up Boss, RealScout, Maxa Designs, Gmail, and Luxury Presence ...

Event Details

9:00am

-

10:00am

First Team Wednesday Training - Zoom Only

11/20/2025

Customizing Your Listing Presentation

1:00pm

-

2:00pm

FT Tustin Branch - 17240 17th St, Tustin, CA 92780

Event Details

11/20/2025

Customizing Your Listing Presentation

Join me for a hands-on workshop where you’ll learn to customize and personalize our Listing Presentation in Maxa Designs!


Add your brand, per...

Event Details

1:00pm

-

2:00pm

FT Tustin Branch - 17240 17th St, Tustin, CA 92780

Smiling man in a black suit and patterned tie against a blurred background.

Meet Eric Duncan

Eric is an Orange County native and seasoned Real Estate Technology Consultant with over 20 years of training experience — long before becoming a licensed REALTOR®. He is known for making complex tools simple and helping agents turn tech overwhelm into confidence and results.


Before joining The Williamson Team and rejoining the Anaheim Hills branch, Eric worked in the Irvine office for two years to master farming techniques under Dan Sarnecky. During that time, he collaborated with Dan and respected leaders such as Mark Kojac, Terry Karges, Terry LeClair, Fred Nassab, and others at First Team to build tech workshops that agents enjoy and immediately put into practice. Today, Eric continues to work on special projects for our founder Cameron Merage and CEO Michelle Harrington while providing engaging and hands on coaching for agents and teams in many of our branch offices in California, Idaho, and Washington.


Eric offers the following training methods:


  • One-on-one coaching — task-based sessions where agents learn at their own pace and quickly grow more independent.
  • Workshops for teams and offices — interactive training on tools like RealScout, FollowUpBoss, Luxury Presence, ChatGPT, Social Media, and Maxa Designs.
  • Admin and manager training — equipping leadership with the knowledge to better support their agents.


Clients value Eric’s approachable teaching style, patience, and ability to meet them exactly where they are in their learning journey. His mission is simple: help real estate professionals leverage technology so they can focus on what they do best — serving clients and closing deals.



Schedule Call

Subscribe

Subscribe and receive Tech Tips, Training Guides, and access to FREE Workshops on real estate technology, along with exclusive tech coaching and Zoom training sessions!

Service Offerings

Blue slide titled 'How Automations keep existing leads engaged' with fub logo.

Birthday & Closing Anniversary Automation for FUB

Birthday & Closing Anniversary Automation for FUB

Birthday & Closing Anniversary Automation for FUB

Set up an automation and two custom templates within Follow Up Boss, leveraging real estate technology, to automatically send a personalized email to contacts on the day of their Closing Anniversary, Birthday or any other special dates to remember! 



👉  Enhance your approach through tech coaching and Zoom training sessions for optimal use of these features.


Book Service
Three elegant real estate listing presentation covers with stylish interior photos.

Customized Listing Presentation

Birthday & Closing Anniversary Automation for FUB

Birthday & Closing Anniversary Automation for FUB

Using your selected FT Listing Presentation Template as a starting point, I will collaborate with you to customize the listing presentation, ensuring it best represents your personal brand. 


This process will incorporate the latest real estate technology, and through tech coaching and Zoom training sessions, we can enhance your presentation in the best way possible. 


👉  Includes Print & Digital versions!


Book Service
Website promoting dedicated property listing sites for real estate marketing.

Setup LP Single Property Website

Birthday & Closing Anniversary Automation for FUB

Setup LP Single Property Website

A Luxury Presence Single Property Website will be generated and optimized from your active listing on your behalf, leveraging advanced real estate technology. This service also includes a QRCode for your print marketing materials, ensuring your listings are easily accessible. Additionally, tech coaching and Zoom training sessions are available to help you maximize your online presence. 


👉  Vanity domain is optional.


Book Service

FUB Database Support

Monthly e-blast of The Wire

Setup LP Single Property Website

Turn chaos into a clean, powerful Follow Up Boss system that actually works.


Are you stuck trying to get your entire contact list into Follow Up Boss? You’re not the only one. Most agents have leads scattered across spreadsheets, CRMs, phones, and inboxes—but no clear plan to bring it all together. That’s where I come in.


I’ll personally help you import, clean, and organize your database so you can stop wrestling with CSV files and start using Follow Up Boss the way it’s meant to be used. Together, we’ll eliminate duplicates, fix missing data, tag and segment contacts properly, and make sure your automations are set up to catch every lead that comes your way.


When we’re done, you’ll walk away with a complete, working client database that:


  • Converts new leads faster and more consistently
  • Re-engages past clients automatically
  • Keeps your pipeline full without you lifting a finger every day
  • You’ll finally have a clean, efficient CRM that saves time instead of creating more work!



👉  Let’s clean up the mess and turn your database into your #1 sales tool.


Book Service
Magazine cover featuring home safety and staging tips for 2025.

Monthly e-blast of The Wire

Monthly e-blast of The Wire

Monthly e-blast of The Wire

Each month, I’ll take the FT Wire Newsletter (or your preferred Market Reports) and prep for outreach—formatted, branded, and ready to send to the exact segments of your client database inside Follow Up Boss (FUB). I handle the copy polish, images, links, and deliverability setup so your message lands where it should: in inboxes, not limbo.


This isn’t “spray and pray.” I’ll tag and segment your contacts (past clients, hot leads, neighborhoods, sellers/buyers) so each group gets the most relevant version. I’ll also add clear CTAs—book a consult, request a valuation, view new listings—so every send has a measurable next step.


What happens each month


  • Curate the Monthly Wire or Market Report and brand it to your look.
  • Segment your FUB lists and choose recipients that make sense.
  • Set up the email template, subject line, preview text, and links.
  • Schedule the campaign and track open/click performance for follow-up.
  • Drop a short call list or Smart List in FUB so you (or your ISA) can call the most engaged contacts.



👉 Stay consistent without babysitting a newsletter, keep your pipeline keeps moving while you’re out winning appointments.

Book Service

Shorts & Reels Factory

Monthly e-blast of The Wire

Monthly e-blast of The Wire

Turn long videos into short wins. Get noticed. Get remembered. Get clients.


The Shorts & Reels Factory is a done-for-you editing service that transforms your raw video library—property tours, seminars, podcasts, trainings, or even Zoom calls—into fast, scroll-stopping clips for Instagram Reels, YouTube Shorts, and TikTok.


We focus on the first three seconds—the make-or-break moment when your audience decides to keep watching or scroll away.


Perfect for agents, managers, and creators with great long-form content but no time (or desire) to edit. If your hard drive or Google Drive is full of unused videos, this service turns that backlog into daily brand visibility—without you lifting a finger.


  • Hook-first edits with attention-grabbing openings.
  • Branded captions in your colors and fonts, with smart emoji use.
  • B-roll and transitions to keep clips dynamic and engaging.
  • Sound mastering with clean audio and balanced music.
  •  Platform-ready exports in 9:16 format for all major platforms.

 

👉 MP4s, captions, and thumbnails—delivered to you - ready to post.


Book Service
Person interacting with a digital SEO search interface.

Online Presence Optimization

5 Hour Block of time with Eric Duncan

Book a 60 Min Tech Coaching Session

We will audit all of your online profiles, ensuring that your branding and profiles are consistent with the latest real estate technology trends. 


Additionally, we offer tech coaching and agent focused training sessions to help you make the most of your online presence.


  • Google Business Profile
  • Zillow/Trulia/Realtor.com
  • Facebook/IG/Tiktok/YouTube
  • Nextdoor/Threads/X


👉 Book your Optimization today and STOP BEING INVISIBLE online! 


Book Service
Modern office meeting room with white table and black chairs.

Book a 60 Min Tech Coaching Session

5 Hour Block of time with Eric Duncan

Book a 60 Min Tech Coaching Session

Not sure where to start? You’re not alone—getting started is often the hardest part. Whether you’re setting up new tech, organizing systems, or just need direction, I’ll help you cut through the noise and create a clear plan that gets results fast.


In one hour, you’ll gain clarity, momentum, and a simple roadmap to finish what you started—confidently and effectively.


 


👉 Book a 60-minute Tech Coaching Session with Eric today. 


Book Session
Modern conference room with "Eric Duncan Tech Coach" sign on dark wall.

5 Hour Block of time with Eric Duncan

5 Hour Block of time with Eric Duncan

5 Hour Block of time with Eric Duncan

Get five hours of personalized tech coaching with Eric Duncan—flexible, focused, and built around your schedule. Use your time across multiple sessions or all at once to tackle what matters most.


Purchase once, then book sessions in 15, 30, 60, or 90-minute blocks.


Your hours never expire. 




👉 Purchase now and start scheduling sessions that fit your day, your goals, and your pace.


Purchase Hours
First Team Real Estate Weekly Training

Access Recordings & Slides from previous workshops

Click button below to access Videos, Slides and Study Guides available in our secured FT Google cloud drive.

Access Google Drive

PowerCore Workshops

Getting started guide for Follow Up Boss API reference page.

FollowUpBoss

Maxa Designs + FUB

Maxa Designs + FUB

Get your CRM running like a well-oiled machine with the latest real estate technology. 


Your business can’t scale if your database is a mess. Join our tech coaching to learn the exact setup that top producers use to stay organized, connected, and ahead of the competition. Import, tag, and organize your entire sphere—fast. Connect Gmail, RealScout, and transfer Maxa Designs like a pro during our Zoom training sessions. Build Smart Lists that make daily follow-up effortless. 



🔥 Walk out with your full CRM SOP locked in.

Book Workshop
FirstTeam Real Estate partners with MAXA, showcasing property marketing across digital and print.

Maxa Designs + FUB

Maxa Designs + FUB

Maxa Designs + FUB

Stop guessing—start converting with the power of real estate technology. Turn every email and text into a marketing weapon. Design beautiful messages in Maxa Designs and deliver them directly through Follow Up Boss, complete with pro-level tracking. Create scroll-stopping branded emails and send text campaigns that actually get replies. With our tech coaching, you can track opens, clicks, and engagement—no more guessing. 



Don’t miss out on our Zoom training sessions, featuring the repeatable messaging SOP that keeps your pipeline buzzing.

Book Workshop
Award announcement for First Team's luxury real estate website as 2025 Website of the Year.

Luxury Presence

Maxa Designs + FUB

Luxury Presence

Build a luxury brand that sells itself with the latest real estate technology. Your listings deserve more than a basic flyer. Learn to create magazine-quality websites and marketing pieces in minutes—with no designer required, thanks to our tech coaching. 


Create single-property sites that wow sellers and utilize Zoom training sessions for enhanced learning. Sync your branding across every platform seamlessly. Use video, floorplans, and custom widgets for maximum impact.


💎 Your marketing SOP for million-dollar presentation power.

Book Workshop
RealScout platform connecting agents and homebuyers for collaborative home searching.

RealScout Pro

Capcut & Canva - Content Creation

Luxury Presence

Turn lookers into loyal clients with the power of real estate technology. Stop chasing cold leads and start working warm ones. 


Use RealScout to see what buyers actually want—and automate your follow-up in Follow Up Boss.  Enhance your client experience with search alerts, market reports, and home value alerts that impress. See what homes they’re viewing in real time and convert faster with data-driven follow-up.  Generate leads with Search Links, Home Value Alerts, and an elevated client experience for all.


🏡 Join our Zoom training sessions to sharpen your buyer conversion strategies in just one hour.



Book Workshop
Glowing logos of CapCut and Canva surrounded by flames on a dark background.

Capcut & Canva - Content Creation

Capcut & Canva - Content Creation

Capcut & Canva - Content Creation

Create once. Repurpose everywhere with our real estate technology strategies. 


Learn the repeatable system for producing, batching, and distributing content that not only garners engagement but also builds your brand effectively. 


  • Repurpose posts across Reels, Stories, YouTube, and blogs to maximize your reach. 
  • Utilize tools like Canva, CapCut, and Maxa for creating branded assets that resonate with your audience. 


🏡 Follow a weekly content SOP that keeps you consistent and visible, with Zoom training sessions to guide you along the way.


Book Workshop
Google Business Profile logo with a blue storefront icon and colorful text.

Google Business & Local SEO

Capcut & Canva - Content Creation

Capcut & Canva - Content Creation

Own your search results and get more calls with our real estate technology. Learn the proven system to claim, optimize, and dominate your local Google presence—no ads required. 


Through tech coaching and Zoom training session

s, you can set up and verify your business profile correctly, post updates, listings, and reviews that boost visibility, and sync reviews, messages, and calls into your daily workflow.






🏡 Follow the exact SOP top agents use to show up first on Google.


Book Workshop

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